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With regard to the implementation of public administration and management reforms, the qualification serves, as a basis of an effective implementation process by defining and identifying those competencies required by technical public officials. The possession of relevant knowledge, skills and attitude by public officials is crucial to the implementation of public sector administration and management reforms. Thus, the qualification contributes to the upliftment of South African economy in line with the aims of existing skills development legislations through enhancing of skill levels of public sector employees.

Qualifying learners could follow a career within the Public Sector's:

  • Financial Services.
  • Administration.
  • Management.
  • Accounting.
  • Project/Public Entity Management.

The qualification recognises the generic skills, knowledge, understanding, attitudes and values expected of a competent person in a wide range of contexts in Public Sector Administration and the public sector in general. Additionally this qualification contributes to the development of information technology, communications, writing, and service delivery competencies. It provides learners who have no formal education with an opportunity through formal assessment to:

  • Have their prior learning formally recognised.
  • Identify gaps in their skills and knowledge.
  • Structure learning programmes to close those gaps.

On completion of this qualification the qualifying learner will:

  • Be competent in core administration and data capturing skills.
  • Understand and be able to apply public sector policies, procedures and processes.
  • Recognise and understand the purpose and structure of their own workplace, and the purpose of specific departments or sections and the way in which each contributes to the objectives and purpose of the public sector in the country.
  • Understand the role that the public sector plays in the South African economy as a whole.
  • Be able to plan his/her work to meet deadlines and performance standards demanded by the department.
  • Be able to measure and evaluating his/her level of performance against performance standards and plan improvement strategies.
  • Be able to develop a skills development plan for him/herself and apply it so improving productivity levels.


The FETC: Public Administration consists of Exit Level Outcomes covering service delivery, applying public sector policy and legislation in their respective work contexts, identifying and solving problems, communications and administration. The competencies covered in the proposed unit standards encapsulate the competencies required by public officials working at the operational level and responsible for implementing specific service delivery objectives within a public sector departmental context. This qualification enables transferability of skills between the private and the public sector.

The possession of relevant knowledge, skills and attitude by public officials is crucial to the implementation of public sector administration and management reforms.

Qualifying learners should be able to follow various careers within the Public Sector's:

  • Financial Services
  • Administration
  • Management
  • Procurement and Supply Chain Management
  • Supervisory Administration